Frequently Asked
Questions
Bridging history and value through expert curation and global reach.
No. While we handle bank repossessions, many of our listings are voluntary auctions where sellers choose to liquidate properties or vehicles through our platform.
Yes. We highly encourage all bidders to inspect assets during our scheduled viewing days before placing a bid.
Full payment for motor vehicles and movable assets is typically required within 48 hours. For property, a deposit is required immediately upon the fall of the hammer.
We use a results-driven approach, starting with professional demand notices and mediation. If amicable settlement fails, we escalate to legal remedies like Distress for Rent or court action.
Yes. We aim to recover the principal debt plus any legally applicable interest and collection expenses to ensure you are not out of pocket.
Pre-court recovery typically takes 7 to 30 days. If the case proceeds to court, the timeline depends on the legal process, though we provide regular updates throughout.
Our warehouse features 24/7 CCTV surveillance, armed security, and biometric access controls to ensure your assets are protected at all times.
Yes. Our “Asset Care” packages include monthly engine starts, battery charging, and tire pressure checks to prevent mechanical deterioration.
Owners must provide a government-issued ID, proof of vehicle registration (logbook), and valid insurance documentation.
Yes. A licensed auctioneer is legally authorized to enter a property between sunrise and sunset to enforce a court order or execute a warrant.
For court warrants, a 7-day proclamation notice is required. For Distress for Rent cases, a 14-day notice must be issued before goods are removed for sale.
Generally, a bailiff can only seize goods that belong entirely to the debtor. Vehicles on Hire Purchase (HP) remain the property of the financier until the final payment is made.
It is the professional process of locating “absconded” debtors who have moved without leaving a forwarding address, ensuring they can be served with legal papers.
Asset tracing allows you to identify unencumbered property (land, vehicles, shares) that can be legally attached to satisfy a debt before you incur high legal fees.
Our specialists evaluate items based on rarity, age, condition, and provenance (historical ownership), providing a fair market estimate for auction.
Yes. Sellers can set a confidential reserve price, ensuring their treasured heirlooms are not sold below a specific value.